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CHALLENGES TO DEMOCRATISATION OF INFORMATION

CHALLENGES TO DEMOCRATISATION OF INFORMATION

While there is consensus that information needs to reach everyone, there are several barriers that need to be surmounted.

These barriers include:

  • Economic Barriers – Certain sections of citizens may not be able to pay for the cost of information even though it is available.              CHALLENGES TO DEMOCRATISATION OF INFORMATION
  • IT Infrastructure Barriers – Communication infrastructure may not be available leading to poor accessibility. The table below shows internet penetration for India, China, Russia and United States. India lags in this area.
  • Language Barriers – Information should be available in a language that is understood by the citizens.
  • Other Barriers – These include government organisation barriers. Also, many people need assistance in accessing/understanding information due to factors like illiteracy and disability.

Data needs to be managed in a way that it is easily processed and presented to people through multiple channels. The cost of information includes the cost of media (print, electronic etc), cost of collating data, administrative costs etc.

Public authorities need to plan proactively to identify and manage these costs. A cultural change to bring about openness has become necessary.            CHALLENGES TO DEMOCRATISATION OF INFORMATION

BENEFITS OF INFORMATION SHARING
Benefit to governments Benefit to the public
Contributing      to      improved     service Citizens get access to the right government
delivery to the public. services more easily and quickly.
Gains   in    efficiency and effectiveness Citizens’ contact details can be updatedbi1
through     reduction    in    repetition    of one department and shared with others,
information collection and management. saving time in having to register in multiple
  locations for government services.

_____

Improved capability for evidence-based Public services are provided where they are
policy and decision-making. most needed.
Better      informed     cross-jurisdictional Making it easier for the public to access ‘
initiatives between State governments. different   government   services,  across   all
  levels of government.
Improved transparency of government Providing citizens with a better idea of how
practices. government manages their information and
  its business.
Enhanced       communication      across Citizens    will    not   have   to    navigate   the
government and related sectors. different areas and levels of government
  before they can access vital government
  services.
Greater confidence in the data quality Services are provided to the right person, at
and accessibility. the right time, in the right place.
Increase     understanding     of    diverse Citizens have a better idea of which part of
government operations. government to approach for which service.

CHALLENGES TO DEMOCRATISATION OF INFORMATION

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